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FAQ's
This is a very common question! For an ultrasound scan to provide meaningful information, you need to be at least 6 weeks pregnant and we recommend waiting at least 14 days after your first strong positive pregnancy test before attending.If you’re looking for early reassurance, we recommend booking our Viability Scan, where a transvaginal scan may be offered if appropriate.Booking too early can make it difficult to confidently confirm the development or viability of your pregnancy, which may result in unnecessary worry or the need for a further scan. Waiting until the recommended time gives us the best opportunity to provide you with clear and reassuring information.
Yes! We stock a lovely range of heartbeat bears, available to purchase from 14+ weeks.If you’d like to take your baby’s heartbeat home with you, simply let us know when you arrive. We’ll let your sonographer know so they can record your baby’s heartbeat during your scan.Please note that the heartbeat recording cannot be added or retrieved after your appointment, so make sure you let us know before your scan begins.
Absolutely! All of our sonographers are HCPC-registered and either currently work within the NHS or have at least 3 years of NHS experience.This means you can feel confident that your scan is carried out by an experienced healthcare professional. If any concerns are identified during your scan, we will explain these to you and, where appropriate, refer you to the relevant NHS service through our established referral pathway.
Yes ☺️ Ultrasound has been used in pregnancy for many years, and there is currently no evidence to suggest that diagnostic ultrasound is harmful to you or your baby when used appropriately.At Tiny Toes Scan Studio, our scans are performed by fully qualified and experienced sonographers who follow British Medical Ultrasound Society (BMUS) guidance and use ultrasound responsibly, with your safety and your baby’s wellbeing always our priority.
You’re welcome to bring whoever you wish to share your special moment with you. As we’re a small studio with limited waiting space and 4 seats in the scan room, larger groups may have limited seating.We simply ask that guests arrive at your appointment time rather than waiting in the studio beforehand. Depending on the appointment taking place before yours, we may occasionally ask additional guests to wait outside or take a short walk until your appointment is ready. We appreciate this can be disappointing, but it helps us protect the privacy and comfort of all our families. Thank you for your understanding.
How long will my scan take?Please refer to your chosen scan package, as this will tell you the exact appointment length. Scan times vary depending on the package you select.We care about your experience and don’t believe in a conveyor-belt approach to pregnancy scans. We understand how special these appointments are and want you to have the time to enjoy them.We simply ask that you arrive on time for your appointment. Unfortunately, if you arrive late, we’re unable to extend your appointment as we need to ensure we’re fair to the families booked in after you. ☺️
We’ll always do our best to capture beautiful images of your baby, but image quality can vary depending on a number of factors that are outside our control.Your baby’s position, the position of the placenta, the amount of amniotic fluid and maternal body composition can all affect the clarity of your images. During your appointment, we may ask you to change position, have a little walk or empty your bladder to encourage baby into a better position.For very early scans, particularly before 7 weeks, images may naturally be more limited due to the early stage of pregnancy. We recommend waiting at least 14 days after your first strong positive pregnancy test and being at least 6 weeks pregnant before attending, to give us the best opportunity to obtain clear images.Some of our packages include a complimentary re-scan if image quality is suboptimal. Please check your chosen package to see whether this is included.
The best time to have 4D scan is between 26 - 32 weeks.We receive lots of messages asking about the best time to book a 4D scan, so we’ve put all the information here to help you plan your appointment.If you have an anterior placenta, we recommend booking your 4D scan between 28 - 30 weeks, as placenta position can affect image quality.4D image quality depends on several factors, including your baby’s position, the fluid around baby, placenta position and maternal body composition. While we’ll always do our best to capture beautiful images, these factors can’t always be controlled.We recommend not leaving your 4D scan until the final weeks of pregnancy. As baby grows and has less room to move, it can become more difficult to capture clear views of their face.For the best opportunity to capture clear 4D images, please arrive with a full bladder. Attending with an empty bladder can affect image quality.We hope this guide helps answer your questions and gives you the best chance of getting those beautiful 4D images you’re hoping for. ☺️
Occasionally, a scan may identify something unexpected. Our qualified and experienced sonographers will explain any findings or concerns with you and, where appropriate, arrange referral to the relevant NHS service for further assessment and follow-up. Where we identify a concern requiring further assessment, we follow up to ensure you have received the appropriate care and follow-up.It is important to continue attending all of your routine NHS pregnancy scans and appointments. Private scans are designed to complement, not replace, your NHS maternity care.While we take great care during every scan, not every abnormality can be identified on ultrasound, and some conditions may only become apparent later in pregnancy. Your NHS screening and routine pregnancy care remain an essential part of monitoring your pregnancy and your baby's wellbeing.
We understand that sometimes delays happen, and we’ll always do our best to accommodate you on the day where possible. However, this cannot be guaranteed, so please allow plenty of time for your journey and parking.If you arrive late, we may be able to fit you into a gap later that same day, if one is available. Unfortunately, we’re not always able to squeeze you in, and you may be given a different appointment time depending on availability.If we can offer you a later time, we’ll give you a specific time to return. We’re unable to accommodate waiting in the studio, as our waiting area is limited and we need to avoid overcrowding for other families attending.If you miss your entire appointment, we may be unable to accommodate you that day and you may need to rebook your appointment. Your deposit will be retained in line with our booking terms.We really appreciate your understanding and ask that you allow plenty of time for your journey so you can arrive relaxed and ready to enjoy your scan. ☺️
At Tiny Toes Scan Studio, we strive to ensure every family has a positive and enjoyable experience with us. If your experience falls below the standard you expected, please let us know. Where possible, we encourage you to raise any concerns with us on the day so we have the opportunity to address them.If you would prefer to raise your concern after your appointment, or don’t feel comfortable doing so on the day, please email us at tinytoes-scanstudio@outlook.com.We take all complaints and concerns seriously and will acknowledge your complaint and aim to respond within 48 hours.
Yes, of course! ☺️ We’re more than happy for you to record your scan. We simply ask that you do not record our sonographer. You’re welcome to record the TV screen during your appointment.We also have a phone stand available if you’d like to use your own device to capture those special moments. Or simply ask us and we’ll be happy to help.There’s no additional charge for recording your scan. We’ll also capture some special video clips for you during your appointment, which will be sent to you afterwards — so you can relax and enjoy those precious moments without worrying about missing that little smile or wave.Sit back, relax and enjoy meeting your baby — we’ve got the memories covered.
You can easily manage your own booking by signing up to our page. We receive a high volume of messages requesting to change appointments, so there may be long a delay in our response. Therefore it is advised to do this yourself to avoid disappointment.On your mobile, navigate to the main menu. You will then see a small person pop up on the top left. Click this, and then log in to manage your booking.
Our best method of contact is via email. Please ensure you cannot dind the indormation on here first, as we recieve a high volume of messages, and unforunaey wOur preferred method of contact is email. We receive a high volume of messages, so please check our website and FAQs first — you may find the answer you’re looking for straight away.While we aim to respond to all enquiries as soon as possible, we’re a small team and unfortunately cannot always respond to every message individually.Thank you for your understanding and for helping us keep our time focused on the families attending their scans. ☺️
Unfortunately, our ultrasound machine isn’t able to record audio, so we’re unable to provide a heartbeat recording after your scan.If you’ve purchased a heartbeat bear, or would simply like to capture your baby’s heartbeat, please record it on your own device during your appointment. We’re happy to help you position your phone so you can capture it clearly.Please remember: once your scan has ended, we’re unable to retrieve or recreate the heartbeat recording, so make sure you record it during your appointment. ☺️
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